Gambia Telecommunication Company Limited (GAMTEL) is the National Provider of Telecommunications services; offering a wide range of reliable, secure and cost-efficient broadband technologies that meet the standards of the Gambian and International business requirements.

GAMTEL is currently power on Africa Coast to Europe (ACE), the Ecowas Wide Areas Network (ECOWAN) country-wide Fibre Infrastructure and the National Broadband Network (NBN) and this gives GAMTEL competitive advantage to provide seamless internet connection throughout the country.

GAMTEL is Connected to ACE with 4 separate International Gateways on a capacity from Portugal and France Telecoms, this provides GAMTEL with 25,000 Megabit capacity and with countrywide Fiber Network it gives her seamless protection within ECOWAN Fiber rings connecting the North and the South banks, which assures businesses of very reliable internet services with redundancy.

In addition to its capacity at ACE, GAMTEL has 28 GIGABITS with FREE COMPANY (Senegal) backup link Cross Gambia (CG2) in case of failure on the ACE, traffic automatically rerouted through the FREE Link, giving us 99.9% redundancy and a competitive edge in the Market.

GAMTEL provides 24/7 technical support and a dedicated Customer relationship officer and NOC support team contact numbers.

 PROMISE: To be sensitive to the needs of our customers and prompt in satisfying those needs

 VISION: We aim to enable people to connect with people anywhere, anytime.

 MISSION: To be a leader in providing world-class telecommunications and related services

 VALUES: We at Gamtel believe that without good corporate values, we would neither be able to satisfy the expectations of our valued customers nor fulfil our mission statement.

•  We have four (4) sets of corporate values:

• We put our customers first
• We are professional
• We are committed to innovation, quality and improvement
• We work as a team

 STRATEGIES:

• To improve Customer Experience
  • To Grow Revenue
  • To achieve Greater Profitability
  • To improve Business Efficiency
• Governance